Refund policy
Return & Refund Policy
Thank you for shopping with Teenzos store! We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
Returns
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You can request a return within [7 days] of receiving your order.
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To be eligible, your item must be:
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Unused and in the same condition you received it.
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In the original packaging (with tags, labels, or accessories if applicable).
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Certain items are non-returnable, such as:
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Personalized/customized products
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Gift cards
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Sale/clearance items
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Refunds
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Once we receive and inspect your return, we’ll notify you by email.
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If approved, your refund will be processed to your original payment method within [5–10 business days].
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Shipping costs are non-refundable. If you received free shipping, the original shipping cost may be deducted from your refund.
Exchanges
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We only replace items if they are defective or damaged.
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If you need an exchange for the same item, please contact us at teenzosstore@gmail
Return Shipping
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Customers are responsible for paying return shipping costs (unless the product is defective or incorrect).
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We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
How to Start a Return
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Email us at Teenzosstore@gmail with your order number and reason for return.
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We’ll provide return instructions and the return address.
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Ship the item back to us.
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Once received, we’ll process your refund or exchange.
Need Help?
If you have any questions about returns or refunds, contact us at [teenzosstore@gmail / +91 7862907344].