Terms of service

 

Terms of Service

Welcome to Teenzos store! These Terms of Service (“Terms”) govern your use of our website Teenzosstore.com and your purchase of products from us. By accessing our site or making a purchase, you agree to these Terms.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old, or that you are the parent/guardian of a child and making the purchase on their behalf.

  • Our products are designed for children, but purchases can only be made by adults.

  • We reserve the right to refuse service or cancel orders at our discretion.

2. Products & Descriptions

  • We specialize in kids’ T-shirts. We make every effort to display product details, sizes, and colors accurately, but actual colors may vary slightly due to screen settings.

  • As we operate on a dropshipping model, product packaging and shipping may vary depending on the supplier.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • You agree to provide accurate and complete order and payment information.

  • We accept payments via [RAZORPAY credit/debit cards, UPI, COD].

  • If your payment fails or is flagged as fraudulent, we may cancel the order.

4. Shipping & Delivery

  • Since we use third-party suppliers and dropshipping, shipping times may vary depending on your location.

  • Estimated delivery time is 8 - 16days, but delays may occur due to customs, logistics, or supplier stock issues.

  • Once handed over to the courier, we are not responsible for delays, lost, or damaged parcels (though we’ll assist in resolving issues with suppliers).

5. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases. Please review it [link to your return policy].

  • In case of defective or incorrect products, we will work with our suppliers to provide a replacement or refund.

6. User Accounts

  • If you create an account with us, you are responsible for maintaining confidentiality of your login details.

  • You are responsible for all activities under your account.

7. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To transmit viruses, spam, or harmful code

  • To misrepresent order information or engage in fraud

8. Dropshipping Disclaimer

  • As a dropshipping store, we source products from third-party suppliers.

  • Packaging, branding, and delivery may come directly from the supplier.

  • Any delays or product variations are due to supplier handling, and while we do our best to ensure quality, we are not liable for issues caused by third parties.

9. Limitation of Liability

  • Our products should be used under parental supervision where necessary.

  • [Your Store Name] is not liable for any misuse of products.

  • We are not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

These Terms are governed by the laws of INDIA

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page, and continued use of our site means you accept those changes.

12. Contact Information

For questions about these Terms, please contact us at:
📧 teenzosstore@gmail.com
📞 +91 7862907344

👉 Do you also want me to draft a Privacy Policy (required by Shopify + payment gateways, especially since kids’ products are involved)? This will cover data collection, cookies, parental consent, and compliance with children’s privacy.